What is Your Return and Exchange Policy?
- Returns accepted within 14 days of delivery for unused products.
- Email us at [email protected] with your order number to get the return address.
- Return shipping is paid by the customer.
- We do not refund your original shipping costs, only the product cost.
- We’ll email you once we receive and process your return.
What Should I Do if An Item Arrives Broken?
- Contact us at [email protected] within 3 days of delivery if your item is damaged or incorrect.
- Include your order number in the email. Attach 2–3 clear photos of the item and its packaging.
- We’ll respond within 2 days.
How Long Does It Take for a Refund to be Issued?
Once we receive your return, a refund will be issued within 1-2 days. Please allow 2-4 days for your bank to clear the funds.